Chrome vs. Firefox browser: Chrome just does little intuitive things that make my life easier, save me time and ultimately allow me to appreciate the people behind it. I know they’ve thought hard about these features and tested and tweaked and tested and tweaked and so on.
So attention to detail is paramount. Facebook does this. Yet Twitter doesn’t. Twitter is so simple it’s ridiculous.
Simple, powerful, with attention to detail. Things to think about when designing a software solution.
I suppose in a competitive market, the one who pays the most care to smoothing out the small things will be the one who wins (well along with being honest, taking care of customers, great design, etc.).
So with that said, I’d to give the video-book company a real run for their money. While I don’t sense complacency, I do sense a feeling like “hey we’re the only ones here and we’re awesome and we’re not totally going to try super super hard perhaps because we have deep pockets and the passion is not as there as it should be.”
Maybe that’s just wishful thinking.
But seriously, I don’t totally sense their collaboration tools will evolute in time before a competitor comes along and jolts them. That could and should be me.